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French intermediation platform, French e-commerce
French intermediation platform, French e-commerce

Terms of service

Extract from the general conditions of sale:

1. General provisions

1.1 Scope of application

These general conditions of sale (hereinafter “CGV”) apply to all sales of new and used products (hereinafter “the Products”) offered at a firm price and made through the marketplace called Bien Stocker ( (hereinafter “Bien Stocker” or “the Site”) between professional sellers registered on the Site (hereinafter “the Sellers”) and major buyers (hereinafter “the Buyers”) also registered on the Site.

The General Terms and Conditions apply to consumer and professional buyers, excluding for the latter articles 5 (right of withdrawal), 6.2 (mediation) below and the legal guarantee of conformity.

Sales of Products presented on the Site are reserved for buyers residing in a member country of the European Union or in Switzerland for deliveries in these same geographical areas.

They are intended to govern the relationships between Sellers and Buyers of Products, excluding the relationships existing between the Sellers and Bien Stocker, which are governed by a marketplace contract signed separately.

1.2 Modification of the General Conditions of Sale – Partial nullity

Bien Stocker reserves the right to modify these General Terms and Conditions at any time by publishing a new version on the Site. The General Terms and Conditions are those in force on the date of validation of the order.

In the event that one of the provisions of these General Terms and Conditions is considered void for any reason whatsoever, the other stipulations will retain their full force and scope.

2. Order of the Product and conclusion of the sales contract between the Buyer and the Seller

Bien Stocker is not the Seller of Products purchased through the Site; only the Seller, whose name is indicated on the description sheet of each Product, is the Buyer's co-contractor for the purchase of said Products. The Products cannot therefore be taken back or exchanged by Bien Stocker.

The Products are presented on the Site with a description enabling the Buyer to know their essential characteristics, their price and the delivery time of the Product.

The Buyer selects the Product(s) he wishes to purchase. The photos of the Products on sale on the Site have no contractual value.

He confirms his choice of Product(s) after checking the elements of the order and correcting them if necessary. The Buyer reads and accepts these General Terms and Conditions when validating his order. Validation of the order by the Buyer therefore constitutes acceptance without restriction or reservation of these General Terms and Conditions, which prevail over all other conditions.

The Buyer follows the instructions of the online payment server to pay the all-inclusive price.

The Buyer receives an email confirming the registration of their order.

The Seller is informed by Bien Stocker that one or more of the Products he has placed online has been ordered.

The Seller's Product offers are valid as long as they are visible on the Site, while stocks last. In the event of exceptional unavailability of the Product after placing the Buyer's order, the Seller will inform the Buyer and the order will be automatically canceled. The Buyer is assured that his bank account will be recredited, using the same means of payment as that used for the order.

Once the order is confirmed and paid by the Buyer, the sale is definitively concluded, without prejudice to the right of withdrawal provided for in Article 5 below, and the Product(s) are shipped by the Seller according to the terms set out in Article 5 below. Article 4.

In accordance with article L. 121-11 of the Consumer Code, Bien Stocker reserves the right to refuse an order for legitimate reasons of which it will inform the Buyer by email. In particular, such a reason constitutes the lack of all or part of the information necessary for the processing and delivery of the Products ordered, the definitive unavailability of the Products ordered, the refusal of authorization for payment by bank card from officially accredited organizations. , non-payment, an abnormal order or placed in bad faith.

The Buyer must confirm without delay in “My Account” the receipt of each Product ordered. Failing this, the Product will be deemed to have been received within 21 days from the date of debit from its bank account.

This clause is without prejudice to the provisions of articles L. 217-4 et seq. of the Consumer Code relating to the legal guarantee of conformity.