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French intermediation platform, French e-commerce
French intermediation platform, French e-commerce

Shipping policy

Extract from the general conditions of sale:

4. Terms, delivery times and shipping costs – Delivery – Reservations

The delivery terms, times and costs are indicated on the description sheet of each Product.

The Seller undertakes to send the Buyer the Product(s) ordered within 2 working days following the date of order confirmation, unless a longer delivery time is announced in the Product description, the Seller taking in fact the firm commitment to ship the Products within the aforementioned deadline.

The Products are delivered to the address indicated by the Buyer in “my account”, and sent under the conditions he chose when ordering. It is therefore the sole responsibility of the Buyer to ensure that the information he communicates to Bien Stocker for this purpose is and remains correct and that it will allow him to receive the Products he purchases on the Site. . In the event that the information does not allow delivery, the Seller contacts the Buyer and offers to reship the Product at the Buyer's expense or to collect the Product at the Seller's premises if this is possible. Any storage costs remain the responsibility of the Buyer. A delay in delivery, or non-delivery due to lack of precision or error in the information provided by the Buyer cannot give rise to any reimbursement or compensation.

The Products travel at the expense and risk of the Seller. From the moment the Buyer takes physical possession of the Products ordered, the risk of loss or damage to the Products is transferred to him.

Upon receipt of the ordered Product(s), the Buyer is required to check the condition of the packaging and the Products. He must notify the carrier and the Seller by any means of any reservations about the delivered Product (for example: damaged package, already opened, etc.) and possibly refuse the Product and notify the Seller.